Production Time & Shipping

The majority of our products are custom hand-made to order. This process takes a lot of time to ensure that every QT Album meets our exacting standards. 


We reserve up to 25 business days from the time we receive your payment until we deliver the product to the courier for shipment.

Typical Turnaround Times

Although turnaround times can vary due to seasonal fluctuations, we are able to give estimated turnaround times on the following products:

AriaBooks & ArtBooks – 25 Business Days

Heirloom Books – 7 to 14 Business Days

Prints – 7 to 14 Business Days

Boxes – 7 to 14 Business Days


EXPRESS Turnaround

Should you require a quicker turnaround time, we may be able to accommodate this (depending on the product and our current workload).

There is a 40% surcharge for this service.

Please contact support@qtalbums.com when placing your order so that our staff can advise you properly on the availability of rush production for your album, boxes or prints.


Christmas Orders

Our Christmas order cut-off is the 19th of November* and during this time orders may take longer than the times listed above (please see: Christmas Deadlines 2018) 

*date subject to change with notice.

Shipping

Within the EU
Carrier: UPS

Delivery Estimate: 2-5 Days

Cost: £9/12 (package may be left at your door without signature) or £12/€14 (with signature required)  or FREE* on orders over £/€450

*FREE shipping by UPS standard service (2-5 days). Overnight shipping is possible at additional charge (£49/€55).



Within non-EU European Countries (EEA Members, Switzerland & Norway)
Carrier: Fed-Ex

Delivery Estimate: 2-3 Days

Cost: 15 (package may be left at your door without signature) or 18 (with signature required) or FREE** on orders over €450

**FREE shipping by Fedex ground service (2-5 days). Overnight shipping is possible at additional charge.



USA/Canada

Carrier: UPS

Delivery Estimate: 2-6 Days

Cost: $60 (signature required) or FREE on orders over $300 (USD)

or

Carrier: USPS

Delivery Estimate: 5-7 days via QT US Office

Cost: $10



Other Worldwide Destinations

Carrier: UPS

Delivery Estimate: 2-6 Days

Cost:  $70 (signature required) or FREE on orders over $300 (USD)



Please note that QT Albums is not responsible for local end-destination taxes, VAT or customs charges. Please ensure you clarify these costs with your local import authority prior to ordering.